Quck answer
Troubleshooting a Kinetico Water Softener:
1. Check the power supply: Ensure that the water softener is properly plugged in and that there is power to the outlet.
2. Check the salt level: Low salt levels can lead to inefficient operation. Make sure there is enough salt in the brine tank.
3. Check the regeneration cycle: If the water softener is not regenerating, it may need to be manually initiated or the timer settings may need adjustment.
4. Inspect the resin tank: Look for any signs of damage or clogs in the resin tank. Clean or replace the resin if necessary.
5. Check the bypass valve: Ensure that the bypass valve is not engaged, as this can prevent the water softener from functioning properly.
6. Contact a professional: If you have followed these steps and are still experiencing issues, it may be necessary to contact a professional for further assistance.
Kinetico water softeners were invented in 1970 by two engineers who were searching for a way to treat water without electricity. These water softeners are suitable for both commercial and residential use, and they operate continuously during the regeneration process to provide soft and safe water through a turbine and gears. If you notice that soap no longer lathers well, your skin becomes soapy or scummy after showering, or there is a film on glasses and dishware after cleaning or running them through the dishwasher, troubleshoot your softener.
Step 1
Check the bypass valve on your Kinetico water softener to see if water is bypassing the system. If your softener is modern, the Kinetico bypass valve will turn yellow. To restore the softener to its operating position, turn the valve to green. If your softener has an older valve or lever bypass system, see the Resources section.
Step 2
Check the brine tank of the unit for salt. If you see a crust, wash it away with mild soap and water. Rinse the area with plain water to remove any remaining soap remnants.
Step 3
Check for a salt bridge over the water in the tank. This affects the saturation level. Break up the salt to allow it to saturate properly in the water.
Step 4
Inspect the prefilter for clogs. Replace a clogged filter with a new cartridge.
Step 5
Check for salt-crusted plugs at the connection area between the resin and mineral tanks. Clean the area around the tanks with soap and water to remove the crust.
Step 6
Inspect the Kinetico drain lines for kinks or pinches. Straighten out the lines and rearrange them as needed to remove areas of restriction.
Step 7
If the tank overfills or the system runs continuously, call the company at (800) 342-5684 and place your system on bypass.
FAQ
1. Why is my Kinetico water softener not regenerating?
There could be several reasons why your Kinetico water softener is not regenerating. First, check the power supply to ensure it is connected and functioning properly. Next, inspect the brine tank to see if it has enough salt. If the salt level is low, add more as necessary. Additionally, check the bypass valve to ensure it is in the correct position. If none of these solutions solve the issue, it may be best to contact a professional Kinetico technician for further assistance.
2. What should I do if my Kinetico water softener is not producing soft water?
If your Kinetico water softener is not producing soft water, there are a few troubleshooting steps you can take. First, check the salt level in the brine tank to ensure it is at the correct level. Next, make sure the bypass valve is in the correct position. You should also check the resin tank for any signs of damage or clogs. If none of these steps resolve the issue, it may be necessary to contact a Kinetico professional for further assistance.
3. Why is my Kinetico water softener constantly running?
If your Kinetico water softener is constantly running, it may indicate a problem with the control valve. Check the control valve settings to ensure they are correct and adjust them if necessary. Additionally, inspect the brine tank to see if it is overfilling. This could be caused by a malfunctioning float valve, which would need to be replaced. If these troubleshooting steps do not resolve the issue, it is recommended to contact a Kinetico technician for further assistance.
4. How often should I clean my Kinetico water softener?
The frequency of cleaning your Kinetico water softener will depend on several factors, such as the hardness of your water and the size of your unit. Generally, it is recommended to clean the brine tank every 6-12 months. This involves emptying the tank, removing any sediment or salt buildup, and sanitizing the tank. It is also a good idea to clean the resin tank every few years to remove any accumulated debris. Consult your Kinetico owner’s manual for specific instructions on cleaning your particular model.
5. What should I do if my Kinetico water softener is leaking?
If your Kinetico water softener is leaking, it is important to address the issue promptly to prevent further damage. First, check the connections to ensure they are tight and secure. If you notice a specific area where the leak is coming from, you may need to replace the corresponding component, such as a gasket or o-ring. If the leak persists, it is recommended to contact a Kinetico professional for further assistance. They will be able to diagnose the cause of the leak and provide the necessary repairs.